Aldecor Trading Limited

Terms & Conditions - Shopping process

 

A. Terms of use

1. The content of the information and the services appearing in www.aldecor.com.cy belong exclusively to it or to its beneficiary and are protected by copyright laws.
2. Any copying, reproduction, distribution, dissemination and, in general, any use of information and services of www.aldecor.com.cy from visitors - users - partners for any other reason beyond personal use, is prohibited.
3. Any use of information and other services contained on this site for commercial reasons is allowed only after written permission.
4. The site www.aldecor.com.cy provides hyperlinks to other websites. If you wish to visit them, it is solely at your own risk.
5. The member - users have the obligation to respect all rules of the Cyprus and International Law as well as the rules regarding ethical order.
6. Commercial names and all kinds of distinctive features (signs, images, logos, etc.) representing www.aldecor.com.cy or any third natural or legal entity, are protected by law and their use in the website in no way can it be considered or interpreted as assignment or concession of the right to use them, in any form.
7. The administrators of www.aldecor.com.cy have the right to make changes to the content or the services of this website and to the above mentioned conditions, without notice.
8. By using the www.aldecor.com.cy site, you accept these conditions unconditionally.

B. Ways of payment

1. By Credit or Debit Card
By MasterCard or VISA credit or debit card, through JCC PAYMENT SYSTEMS LTD, which you can use safely through our order form. The process of payment through credit cards is covered by the latest standards and security protocols.
3.  By cash on Delivery
With the delivery of goods through courier, in which case the fee is paid upon receipt of goods.

C.  Product shipping methods

The products are shipped within (4) four working days by courier. For purchases of any products of 300,00 € or more, delivery is free, while for purchases of  less amount of money the cost of packing and shipping is 8,00 €.

*All prices quoted include VAT

Deliveries are made according to the list below. For other areas, the receipt will be done by the recipient himself, from the nearest branch of ACS.

D.  Purchase procedure

Before the order, the user must connect to his account.
If the user has added items in the cart, he can carry on to the next step of the order, which is "Order & Delivery Details”.
In step "Order & Delivery Details" the user can:
    - See the delivery information of the product
    - Cancel the order
    - Return to basket
    - Proceed to the next step to confirm and pay the order ("Payment & Order Confirmation)
Before proceeding to the next step, the user must choose whether the product will be delivered to him or he will collect it himself.
In the  step 'Payment & Order Confirmation ", the user can:
    - Choose the payment method
    - Cancel the order
    - Return to previous step "Order & Delivery Details'
    - Confirm his order
Before proceeding to the next step, the user must necessarily accept the terms and conditions of the e-shop otherwise he cannot proceed with the order of items added to cart.
Once the terms and conditions are accepted, the user can confirm the order and:
   - Pay by debit or credit card through JCC PAYMENT SYSTEMS LTD
   - Pay using the COD (cash on delivery) method when the products are delivered to him or collected by him.
If the user chooses to pay by debit or credit card through JCC PAYMENT SYSTEMS LTD, then the system sends him to the payment page of JCC PAYMENT SYSTEMS LTD where he can fill in the information of his debit or credit card and pay off the total amount of the order. After repaying the amount, the order is registered in the online store and the order’s information are shown to the user.
If the user chooses to pay by cash on delivery method, then the order is registered in the online shop and the order’s information are shown to the user.
The user, after he logs in, can see the history of his orders as well as the present stage of each order before delivery.
After each order, without any delay, a confirmation e-mail is sent to the buyer by the e-shop.

E.  Other

1. Before confirming the order, the user must accept the 'Terms & Conditions" otherwise he cannot proceed with the payment and confirmation of the order.
2. The user, after he logs in, can see the history of his orders as well as the present stage of each order before delivery
3. After each order, without any delay, a confirmation e-mail is sent to the buyer by the e-shop.
4. The Online Payment is made by credit or debit card of the customer through JCC PAYMENT SYSTEMS LTD.
5. The customer after he logs in can change his contact details.
6. After a purchase has been made using a credit card,the name << www.aldecor.com.cy>> will appear the bank statement of the cardholder.

F.  Order cancellation

Cancellation is possible in the following cases:
1.  Before completing the order, during the online order process you can press the "Cancel" button which is on your screen. When clicking on it the ordering process is automatically interrupted.
2. If the online order has been completed but the product has not yet been shipped, you can call at 24641470 and we will arrange to cancel your order.
3. After receiving the product, call us at 24641470 or contact us via "Contact Us" explaining why you wish to cancel the order. We will serve you directly and inform you about all possible options.

G.  Product return

The products of the e-shop www.aldecor.com.cy have the quality guarantee of ALDECOR TRADING LTD. If, for some reason, you are not satisfied with the items you received, we give you the ability to return them. You can return them within (7) seven working days after their receipt.
Items used, altered or unpacked will not be returned. Returns will be accepted if the item is in its original condition, as received, without its packaging being opened.
Please note that, items faulty or different from the order form will be returned at our expense. For the return you must use the courier service we will show you.
In any other case, the cost of return and the insurance costs of the order are charged to the client.

H.  Complaint Handling

For any complaints or comments you have, you can contact the complaints’ center of Aldecor Trading Ltd at tel. 24641470 or in writing through ''Contact Us'' or via email at info@aldecor.com.cy.

I.  Taxes

In all the prices listed at the e-shop of Aldecor Trading Ltd, all taxes are included.

J.  Legislation

For any legal dispute that may arise, the Cypriot courts have exclusive jurisdiction and the legislation of Cyprus shall have exclusive application.

K.  Language

The use of e-commerce can be done in Greek or English.

 

Privacy Policy

Privacy policy: 
This policy applies to information that may be collected on the Aldecor Trading Ltd site.
By registering on www.aldecor.com.cy, you agree to accept the Aldecor Trading Ltd privacy Policy and provide us with sincere and true information as it concerns you.
Aldecor Trading Ltd knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
Aldecor Trading Ltd is committed to observing and respecting your wishes regarding the information we collect about you on our web site.


Personal Information:
The information we learn from you helps us personalize and continually improve your shopping experience at www. aldecor.com.cy.
Your transaction history and the information you provide us online on www. aldecor.com.cy, by phone or email is securely stored in our customer database and may be provided only to our related companies or certain third parties that we have screened carefully for reliability and integrity. Some of the information we receive from you is voluntary, while much of it is required in order to fulfill your order properly. Failure to provide such information may result in the cancellation of your order. In addition to fulfilling your orders, we use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. Any personal information you reveal to us is protected.
Aldecor Trading Ltd maintains security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.
Aldecor Trading Ltd meets accepted standards of security for all transactions that may involve payment of fees through a service available through this site, including the use of encryption and SSL services. Credit card numbers are not stored longer than is required for verification and completion of the subject transaction. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. At any time you may access and rectify all the information that concerns you and stored at Aldecor Trading Ltd. You can at any time make a request to Aldecor Trading Ltd to find out what personal information we have concerning you, and by request, modify this information.


E-mail Policy:
Other than the exceptions noted in this Policy, Aldecor Trading Ltd will not sell, share or otherwise distribute your e-mail address communicated to us or otherwise collected through the use of this site. Any e-mail address supplied directly to Aldecor Trading Ltd with respect to online orders, catalog requests, and requests for other information will remain in the sole possession of Aldecor Trading Ltd and its related companies. If you do not want to receive promotional e-mails from Aldecor Trading Ltd in the future, please let us know by contacting us by e-mail, or by calling us at the contact telephone numbers. If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us by e-mail or by calling us at the contact telephone numbers.


Cookies:
Like most retail web sites, we use "cookies," which are pieces of data given to your browser that allow our web site to identify you when you access our site. While some concern has been expressed over the privacy implications of cookies, it is important for you to understand that cookies cannot extract any information about you that you have not already revealed voluntarily. The vast majority of Internet users now appreciate cookies as a convenience feature for shopping online. If you desire, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you have any questions regarding any of the elements of our web privacy policy, please contact us by mail, e-mail or by phone.


This web site is owned and operated by Aldecor Trading Ltd

 



 

Head offices: Andrea Zakou Str., Aradippou Indtustrial Zone \\ P.O Box 42220 ,6532 Larnaca, CY || Tel: +357 24641470 || Fax: +357 24 641371

Telephone (from Cyprus only).: 77.77.86.87

 

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